CLAIM YOUR FREE APPETISER - CLICK HERE!

TERMS & CONDITIONS

LAST UPDATED ON 24th NOVEMBER 2024

EMAIL:

PHONE:

ADDRESS:

HOURS:

0426 874 002

28 Dixon Dr, Pimpama, 4209, QLD

MON-SAT from 9am-7pm

Welcome to HIS IDEA PTY LTD (ABN: 55 666 057 807) t/a Kenzo Sushi Pimpama (“we,” “our,” or “us”). By accessing or using our website, services, or dining at our restaurant, you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully.

1. General Use of the Website

1.1. By using this Website, you warrant that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.

1.2. You agree to use the Website and services only for lawful purposes and in compliance with all applicable laws and regulations.

1.3. We reserve the right to amend, update, or discontinue any aspect of the Website or these Terms at our sole discretion without prior notice. Continued use of the Website constitutes your acceptance of any such changes.

2. Products and Services

2.1. All menu items, prices, and descriptions displayed on the Website are subject to change without notice.

2.2. While we strive for accuracy, Kenzo Sushi does not guarantee the availability of any menu item at any given time.

2.3. Images displayed on the Website are for illustrative purposes only and may not accurately represent the final product.

3. Ordering and Payment

3.1. All orders are subject to acceptance and availability. Kenzo Sushi reserves the right to refuse or cancel an order at any time, including but not limited to situations involving inaccurate pricing, technical errors, or suspected fraudulent activity.

3.2. Payment for all orders must be made in full at the time of order placement. We accept [insert payment methods].

3.3. In the event of a canceled or unsuccessful order, any payment made will be refunded in accordance with our Refund and Cancellation Policy.

4. Delivery and Takeaway

4.1. Delivery services are offered within specified areas only and are subject to availability. Delivery fees may apply and will be clearly stated during the checkout process.

4.2. While we strive to deliver orders promptly, Kenzo Sushi does not guarantee delivery times and is not liable for delays caused by traffic, weather, or other unforeseen circumstances.

4.3. For takeaway orders, customers are responsible for collecting their orders within the designated pickup timeframe.

5. Refund and Cancellation Policy

5.1. Once an order is confirmed, it may not be canceled if preparation has commenced.

5.2. Refunds may be issued at Kenzo Sushi’s discretion in cases of incorrect or unsatisfactory orders. Claims must be made within 24 hours of receipt by contacting [email protected] or phoning 0426 874 002.

5.3. Refunds will not be provided for personal taste preferences or delays caused by third-party services.

6. Allergies and Dietary Restrictions

6.1. Kenzo Sushi takes reasonable precautions to identify allergens in menu items; however, cross-contamination is possible in our kitchen. Customers with allergies or dietary restrictions must inform us at the time of ordering.

6.2. Kenzo Sushi disclaims any liability for adverse reactions caused by allergens or dietary sensitivities.

7. Intellectual Property

7.1. All content on the Website, including but not limited to text, images, logos, and designs, is the intellectual property of Kenzo Sushi or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

7.2. The Kenzo Sushi name and logo are trademarks of Kenzo Sushi Pimpama and may not be used without prior written consent.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, Kenzo Sushi shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our Website or services.

8.2. Kenzo Sushi does not guarantee the uninterrupted or error-free operation of the Website and is not liable for technical failures, system errors, or unauthorized access.

9. Governing Law and Dispute Resolution

9.1. These Terms are governed by and construed in accordance with the laws of Queensland, Australia.

9.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: [email protected]

Phone: 0426 874 002

Address: 28 Dixon Dr, Pimpama, 4209, QLD